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Rick
Rick, Camera and Video Technician
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canon eos 400d error 5 flash auto pop-up obstructed how?

Resolved Question:

canon eos 400d error 5 flash auto pop-up obstructed how?
Submitted: 2 years ago.
Category: Camera and Video
Expert:  Rick replied 2 years ago.
Hi. My name is*****’m a camera repair technician with over 20 years in the business and I'll be glad to help you with your question today.

This usually occurs due to some type of foriegn material contaminating yhe hinge area. This can be as simple as a drop of liquid.

Turn the camera off and then back on. Set it to "M", Manual. While gently lifting the front of the pop-up flash with a fingernail, press the "flash-up" button. The flash should rise to the occasion and can be cleaned with a cotton swab and a little warm watter.

The obstruction may also be in the gearing mechanism that controls it. This will require disassembling the camera to repair.

Try to lift the flash-head first to clean. This would be the easiest solution.
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