Hello John! Thank you for your question. I will be assisting you today.I'm sorry about the issue. Do you need to download/save any picture from this camera?Are you able to go through the menu/setup on the camera, and look for the format option?Please reply at the box below. Thank you.
No I do not need to save any photos they are most anyway on my computer.
No I do not know how to proceed re format option
Please try the following:
1. Press the button MENU/SET.
2. Press the Down Arrow button until it highlights the option FORMAT.
3. Press the Right Arrow button.
4. Press the Up Arrow button to select YES.
5. Press the MENU/SET button.
No progress at all
I cannot get FORMAT option
Did you follow my exact steps?
After pressing the MENU/SET button, then press the Down Arrow button many times, then what do you see?
Please let me know. Thank you.
I think that you have cracked it for me. Somehow or other I got FORMAT and have deleted all data.. The trouble is that I must stop now for urgent domestic matters. I hope to try later today
Thank you for your help.