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Viet - Camera Tech
Viet - Camera Tech, Camera and Video Technician
Category: Camera and Video
Satisfied Customers: 37489
Experience:  Fix camera and video issues.
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I have the statement "Built-in memory is full" How do I proceed

Resolved Question:

I have the statement "Built-in memory is full" How do I proceed to empty it please. Panasonic DMC-FX55
Submitted: 2 years ago.
Category: Camera and Video
Expert:  Viet - Camera Tech replied 2 years ago.

Hello John! Thank you for your question. I will be assisting you today.

I'm sorry about the issue. Do you need to download/save any picture from this camera?

Are you able to go through the menu/setup on the camera, and look for the format option?

Please reply at the box below. Thank you.

Customer: replied 2 years ago.

Hello,

No I do not need to save any photos they are most anyway on my computer.

No I do not know how to proceed re format option

Expert:  Viet - Camera Tech replied 2 years ago.

Please try the following:

1. Press the button MENU/SET.

2. Press the Down Arrow button until it highlights the option FORMAT.

3. Press the Right Arrow button.

4. Press the Up Arrow button to select YES.

5. Press the MENU/SET button.


Please let me know. Thank you.
Customer: replied 2 years ago.

No progress at all

Expert:  Viet - Camera Tech replied 2 years ago.
Sorry, when you try my steps, what happens? Did you get the FORMAT option? If yes, did it ask you to "DELETE ALL DATA ON THE BUILT-IN MEMORY"? Please reply at the box below. Thank you.
Customer: replied 2 years ago.

I cannot get FORMAT option

Expert:  Viet - Camera Tech replied 2 years ago.

Did you follow my exact steps?

After pressing the MENU/SET button, then press the Down Arrow button many times, then what do you see?

Please let me know. Thank you.

Customer: replied 2 years ago.

I think that you have cracked it for me. Somehow or other I got FORMAT and have deleted all data.. The trouble is that I must stop now for urgent domestic matters. I hope to try later today

Thank you for your help.

John

Expert:  Viet - Camera Tech replied 2 years ago.
You're welcome. If there is still any issue later, please come back any time. Also, can you please take a moment to rate my service by clicking on a face icon / service option below, then click on Submit when it shows up. Thank you very much
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