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Richard
Richard, Camera and Video Technician
Category: Camera and Video
Satisfied Customers: 38368
Experience:  Electronics Engineer
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HS 30 EXR Fuji will not start with full battery

Resolved Question:

HS 30 EXR Fuji will not start with full battery
Submitted: 2 years ago.
Category: Camera and Video
Expert:  Richard replied 2 years ago.
Thank you for your question, my name is ***** ***** I look forward to assisting you.
Please note, click on Reply to Expert to reply to me, a rating is only needed when we are finished.
Are you seeing any response from the camera that any power is working?
You may see the screen flash briefly when you put the battery in.
Please let me know
Customer: replied 2 years ago.

Hi Richard

No response at all all seems to be dead,I have tried two different batteries.

Expert:  Richard replied 2 years ago.
Thanks
It is the internal power supply then that has faulted.
Residue power or a corrupted firmware can cause this. But we have ruled this out by trying to force restart it.
I am really sorry about this but you are going to have to return the unit to have it replaced. It will be covered by the warranty if this has not expired, and the replacement will be done at no cost to you.
I am really sorry about this, and if you have problems, or would like any additional information or assistance, please do not hesitate to let me know.
And if you can take a second to rate my service, that would be greatly appreciated.
Thank you
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