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Mike the Mac Medic
Mike the Mac Medic, Camera and Video Technician
Category: Camera and Video
Satisfied Customers: 8996
Experience:  Amateur photographer since I had my own darkroom at age 12.
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I have just bought a panasonic gh4. I have selected 24 frames

Customer Question

I have just bought a panasonic gh4. I have selected 24 frames a second. Turned camera off then on.
In the menu it only allows me upto 1920 X 1080. It has greyed out the 4k and C 4k. It has also greyed out CNED and CNEV
Submitted: 2 years ago.
Category: Camera and Video
Expert:  Russell H. replied 2 years ago.
Hi, thank you for contacting JustAnswer.com. My name is Russell. I will do my best to provide the right answer to your question.

It is possible that you are in the wrong operating mode. Some options will not work, will not be available, are not appropriate, to a given mode and are thus grayed out and inoperative.

Try switching mode. See if that affects thing. Try several other modes than the current one.
Customer: replied 2 years ago.

Hi what operating modes are you talking about. I've just tried switching from cinema mode to pal , and back again to cinema mode.In photo style CNED and CNEV dont show at all. Pressing function2 shows cned and cnev grayed out. In menu rec quality 4k and C4k are still grayed out

Customer: replied 2 years ago.
Relist: Incomplete answer.
Expert:  Mike the Mac Medic replied 2 years ago.
in system frequency, did you select 24Hz yet?
Customer: replied 2 years ago.

Yes

Expert:  Mike the Mac Medic replied 2 years ago.
Not 24 fps the system frequency?
Expert:  Mike the Mac Medic replied 2 years ago.
It is in the Quality menu where you make the selection for 4K.

graphic
Expert:  Mike the Mac Medic replied 2 years ago.
There are two menus you need to set. Recording Format (either AVCHD, MP4, MP4 LPCM, or MOV) and Recording Quality. It is in the Quality menu where you make the selection for 4K.

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