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Rusty
Rusty, Camera and Video Technician
Category: Camera and Video
Satisfied Customers: 5921
Experience:  Over 20 years electronics experience. Let my expertise help solve your problems.
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I have nikon coolpix 32. have just been on my nx 2 page to

Resolved Question:

I have nikon coolpix 32. have just been on my nx 2 page to edit a photograph as I've been doing regularly, I keep getting a message that NX2 has stopped working and I cant do any cropping or adjusting of my pics.
please could you tell me whats going on and why I cant do anything with my pictures . my camera less than a year old
Submitted: 2 years ago.
Category: Camera and Video
Expert:  Rusty replied 2 years ago.
Rusty :

Hello, my name is Rusty. Is the camera otherwise functioning like it should?

Customer:

yes camera fine.. I cropped and edited pics couple of days ago, but now just keep getting this "NX"" not working.

Rusty :

Ok, then it's a problem with the software. Bookmark this page so you can find me. I want you to reboot your computer, then try the software again. If that doesn't do the trick, we'll uninstall and reinstall the software. If you don't have the disc, don't uninstall it yet, I want to make sure I can still get you a copy.

Rusty :

Please tell me the results.

Customer:

Hi.. done that.. still the not working message. dont have the disc I'm afraid .. can you help or shall i take computer to shop Igotit from. stillvery new

Rusty :

Stand by a sec, I think I can get you a copy.

Rusty :

Here you go: http://nikonimglib.com/nvnx/

Be sure to completely uninstall your current version before trying to install the new one.

Customer:

thank you..is this easy todo or can I keep this link on hand and get my cleverer son to doit later.. dont want to muck everything up!

Rusty :

You can always reach me at this link. :-)

Customer:

thanks I,ll give it a go

Rusty :

You can give it a shot yourself if you wish. Are you running Windows or Mac?

Customer:

windows

Customer:

chickened out.. will hand over to someone with more guts!!thank you though .. I'll know where to get the link when i do manage to do it. thank you very much for that,, very helpful.

Rusty :

Sorry for the delay, click start, control panel, programs and features. Click the ViewNX software, and click the uninstall button.

Rusty :

It may ask you to restart, go ahead and follow the instructions. Then install the software from the link I provided.

Customer:

thank you, ***** ***** help of my son have managed to install the soft ware.. can edit pics but it wont work if I use he "edit" button on top, but can do it just using the menu on right hand side, so I suppose thats OK. Thanks for assistance

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