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Russell A.
Russell A., Camera and Video Technician
Category: Camera and Video
Satisfied Customers: 6003
Experience:  30 years of experience as a TV station tech gives me a unique understanding of technical equipment issues.
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I have an Olympus FE-4010lX-930 which I have had 5

Customer Question

I have an Olympus FE-4010lX-930 which I have had for some 5 years or maybe a little more, and not used a great deal. With the birth of my second great-grandchild, I decided to resurrect it - charged the battery and used it on one occasion, viewed those photos several times, plus all the others I have stored on it. I wanted to use it tomorrow for a family birthday, so decided to charge the battery again for luck, but now the shutter/zoom won't come out. It moves very slightly in and out 3 times, first 2 times straight out a tiny bit and back twice, and then out perhaps fractionally further and stays fractionally longer before it goes back in. Is it possible to OVERCHARGE the battery? Any ideas please? Every time I have put this model into Olympus sites it isn't recognized - nor was it recognized on a general manual site for older cameras (I do have the manual but can find no help. Any help you could give me would be wonderful. Thanks. ACB
Submitted: 1 year ago.
Category: Camera and Video
Expert:  Russell A. replied 1 year ago.

Hi,

My first inclination is to assume that a lens error is the problem itself, but first, there is one more likely possibility, lack of sufficient power. Remove the battery, check the pins or connectors in the battery compartment, and make sure that they are positioned correctly to contact the battery. Then use a q-tip with alcohol to clean and dry them. It is also a known issue that digital cameras circuitry can also become much more sensitive to the lower power level produced, so if you have been using the same rechargeable battery for the life of the camera (more than 3-4 years), yours is around 5 to 6, then the power capacity of the battery may not be high enough anymore to handle the increased load. A new battery may be the answer.


If the above does not solve the issue please continue as it is very likely that the problem is a lens error.


Even if the lens extends, it is quite possible that it does not make it to the correct sensor point due to an obstruction like a grain of sand or residue build up. A lens position error will halt the camera start up process. Lens errors are a common problem. Dirt can get into the gears or the lens can become misaligned from being carried in pockets, purses or at the beach. With newer cameras I am usually hesitant to suggest these options since they include some more extreme procedures that may cause further damage if not done correctly, but they may save you an expensive repair bill. The two links below give step by step DIY instructions on troubleshooting and attempting to fix this problem. A Canon camera is used to demonstrate these procedures but, the lens structure of these compact cameras is the same so the examples do apply to this unit. These procedures are effective about 60% of the time. Click on or copy and paste the links into your browser.


LENS FIX 1

LENS FIX 2

Please keep in mind that my diagnosis & solutions provided are directly dependent on the accuracy of your description of the problem. As with any "do it yourself" fixes, success is a "team effort", since I can't see or touch the camera, and relies on the customer's manual dexterity and ability to follow the instructions well.

If the "do it yourself" approach doesn't work out for you and you need conventional repair suggestions or a cost feasability assessment, please let me know.

Please keep in mind that my diagnosis & solutions provided are directly dependent on the accuracy of your description of the problem. As with any "do it yourself" fixes, success is a "team effort", since I can't see or touch the camera, and relies on the customer's manual dexterity and ability to follow the instructions well.

If you require additional information, please use the Reply to Expert Tab to contact me. Click the ratings only after our exchange is complete and you are satisfied.


If you are satisfied that my answer is accurate, please do not forget to rate my answer OK, Good or Excellent.

Thank you
Expert:  Russell A. replied 1 year ago.
If you require additional information, please use the Reply to Expert Tab to contact me. Click the ratings only after our exchange is complete and you are satisfied.

If you are satisfied that my answer is accurate, please do not forget to rate my answer OK, Good or Excellent.

Thank you

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