I have a Hard Disk Camcorder, model number GZ-MG20E/EK, the battery is charged but with lens cap off and switch to video or photo mode there is no view on the monitor so I cannot see anything on the monitor to know what I am taking a picture of. I have been through the instruction book but I cannot find any reference to this problem, please can you help? For reference my email address is:- XXXXXXXXXXXXXXXXXXX
Yes, previous pictures and video images are visible but I have downloaded them onto the SD card. If I put the switch onto photos and press the button, I can hear it take a shot but I can't see anything, the same when using the video setting, I can hear it running but no picture appears. In my instruction booklet it reads: when the LCD monitor's fluorescent light reaches the end of its service life, images on the LCD monitor become dark'. Could this have anything to do with my problem?
Yes I do get menu options screen.