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Dan
Dan, Camera and Video Technician
Category: Camera and Video
Satisfied Customers: 1882
Experience:  25 Years CCTV, CATV, and SMATV setup and installation.
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We have a Panasonic SDR-H81 video camera (HDD 60GB)In

Resolved Question:

Hi We have a Panasonic SDR-H81 video camera (HDD 60GB) In 2010 it recorded the last hours of life of my brother and his small boys Who tragically died the more or less the next day they where only 8 and 10 at the time We have tried to power up the video even bought a new battery so we could retrieve those special hours but to no avail we didn't have a memory card in the video at the time but it was saved to the cameras own memory this footage is priceless Could you please help it would mean so much to the family and help them with their loss Regards ***** ***** xxxxxxxxxxxxxxx

Submitted: 1 year ago.
Category: Camera and Video
Expert:  Dan replied 1 year ago.
Hello and thank you for your question, I look forward to assisting you today. Do get any indication of power at all from the indicators on the rear of the camera?
Customer: replied 1 year ago.

NONE WHATSOEVER ITS NOT DOING ANYTHING

Expert:  Dan replied 1 year ago.
The camera uses a standard hard drive similar to what is used in a laptop. The data on the drive is most likely intact so I don't think you need to worry about that. You have done all I would recommend you try to bring the camera back to life. I would now recommend you send it in to have it serviced with emphasis on maintaining the integrity of the drive. If you like I can recommend a service center for you or would be glad to assist you further if you have more questions. Just let me know how you would like to proceed.
Customer: replied 1 year ago.
Yes that would be great if you could recommend a place close to wn6 9px
Tha nkyou
Expert:  Dan replied 1 year ago.
Unfortunately you will need to ship it to a repair center. I would recommend you contact them so you can relate to them how important the data is that is stored on the drive. Check this LINK and let me know if you have any questions.
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