How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Dan Your Own Question

Dan
Dan, Camera and Video Technician
Category: Camera and Video
Satisfied Customers: 1689
Experience:  25 Years CCTV, CATV, and SMATV setup and installation.
1567601
Type Your Camera and Video Question Here...
Dan is online now

We have a Panasonic SDR-H81 video camera (HDD 60GB)In

Resolved Question:

Hi We have a Panasonic SDR-H81 video camera (HDD 60GB) In 2010 it recorded the last hours of life of my brother and his small boys Who tragically died the more or less the next day they where only 8 and 10 at the time We have tried to power up the video even bought a new battery so we could retrieve those special hours but to no avail we didn't have a memory card in the video at the time but it was saved to the cameras own memory this footage is priceless Could you please help it would mean so much to the family and help them with their loss Regards ***** ***** xxxxxxxxxxxxxxx

Submitted: 1 year ago.
Category: Camera and Video
Expert:  Dan replied 1 year ago.
Hello and thank you for your question, I look forward to assisting you today. Do get any indication of power at all from the indicators on the rear of the camera?
Customer: replied 1 year ago.

NONE WHATSOEVER ITS NOT DOING ANYTHING

Expert:  Dan replied 1 year ago.
The camera uses a standard hard drive similar to what is used in a laptop. The data on the drive is most likely intact so I don't think you need to worry about that. You have done all I would recommend you try to bring the camera back to life. I would now recommend you send it in to have it serviced with emphasis on maintaining the integrity of the drive. If you like I can recommend a service center for you or would be glad to assist you further if you have more questions. Just let me know how you would like to proceed.
Customer: replied 1 year ago.
Yes that would be great if you could recommend a place close to wn6 9px
Tha nkyou
Expert:  Dan replied 1 year ago.
Unfortunately you will need to ship it to a repair center. I would recommend you contact them so you can relate to them how important the data is that is stored on the drive. Check this LINK and let me know if you have any questions.
Dan, Camera and Video Technician
Category: Camera and Video
Satisfied Customers: 1689
Experience: 25 Years CCTV, CATV, and SMATV setup and installation.
Dan and 4 other Camera and Video Specialists are ready to help you

What Customers are Saying:

 
 
 
  • My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed. One Happy Customer
< Previous | Next >
  • My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed. One Happy Customer
  • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C.
  • This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!! Alex
  • Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult. GP
  • I couldn't be more satisfied! This is the site I will always come to when I need a second opinion. Justin
  • Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around. Esther
  • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C.
 
 
 

Meet The Experts:

 
 
 
  • Russell A.

    Russell A.

    Camera and Video Technician

    Satisfied Customers:

    3618
    30 years of experience as a TV station tech gives me a unique understanding of technical equipment issues.
< Previous | Next >
  • http://ww2.justanswer.com/uploads/RU/RUSSTING/2012-1-19_1301_DSC08705a.64x64.JPG Russell A.'s Avatar

    Russell A.

    Camera and Video Technician

    Satisfied Customers:

    3618
    30 years of experience as a TV station tech gives me a unique understanding of technical equipment issues.
  • http://ww2.justanswer.com/uploads/RE/Readyrmca/2011-6-24_205114_38136130160763446716587523677594964494321n.64x64.jpg Roger's Avatar

    Roger

    Camera and Video Technician

    Satisfied Customers:

    1207
    12 Yrs Exp. Video, CCTV. If you need to see what's happening I'm your guy.
  • http://ww2.justanswer.com/uploads/marciaphoto/2010-05-07_175106_justanswer.jpg Marcia's Avatar

    Marcia

    Professional Wedding Photographer

    Satisfied Customers:

    833
    20 years experience photographing weddings and family photography full time. Canon Camera preference
  • http://ww2.justanswer.com/uploads/jdsvideo/2009-05-20_200305_picture_096.jpg jdsvideo's Avatar

    jdsvideo

    Camera and Video Technician

    Satisfied Customers:

    690
    twenty five years experience repairing video,specializing in camcorder and digital camera
  • http://ww2.justanswer.com/uploads/AndreaM/2010-7-20_134019_JustAnswer.jpg Andy Mont's Avatar

    Andy Mont

    Engineer

    Satisfied Customers:

    166
    R&D Electronics Engineer - Canon, Sony, Nikon
  • http://ww2.justanswer.com/uploads/EN/Engineer1010/2012-6-9_132423_jaj12a.64x64.jpg Engineer1010's Avatar

    Engineer1010

    Camera and Video Technician

    Satisfied Customers:

    107
    MS Electrical and Computer Engg.
  • http://ww2.justanswer.com/uploads/shineanswer/2010-01-30_014323_pp2.jpg Shinod's Avatar

    Shinod

    Camera and Video Technician

    Satisfied Customers:

    83
    Diploma in Photography (Analog, digital, aerial), over 15+ years of experience
 
 
 

Related Camera and Video Questions