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Russell A.
Russell A., Camera and Video Technician
Category: Camera and Video
Satisfied Customers: 6041
Experience:  30 years of experience as a TV station tech gives me a unique understanding of technical equipment issues.
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I have a panasonic lumix DMC TZ230 which is 2 years old. When

Customer Question

I have a panasonic lumix DMC TZ230 which is 2 years old.
When I take photos, on any setting, they come out so bright that I can hardly see them. I have tried altering the aperture setting but am not sure if I'm doing it right. In any case, it's made no difference.
Can you advise please.
Submitted: 2 years ago.
Category: Camera and Video
Expert:  Russell A. replied 2 years ago.
Hi, Please reset the camera settings using the instructions below. Go to "RESET" not "NO. RESET". Press MenuSelect Setup (the Wrench)Arrow down to Reset (Not NO. Reset)Select Reset SettingsSelec OK or YesAllow the process to complete If the problem is not cleared by the reset, then, unfortunately what you have described indicates that there is a problem with the ccd (the light sensitive chip that produces the image) or the connection to it, and while your camera is not on any current list of cameras for possible free repair, the information at the link below does fully explain the problem and tells how Panasonic handled it. Since more and more models from the same time period have the identical problem the info may give you some leverage with Panasonic. Click on or copy and paste the link into your browserhttp://www.imaging-resource.com/badccds.html Note: Considering the age and present value of this camera, paying the cost of having it repaired , approximately $125 really depends on how attached to the camera you are, but is probably not very cost effective. The standard "rule of thumb" is if the repair cost is greater than 50% of the value of the camera, it is not worth it. A good used or refurbished Panasonic DMC-TZ30 can be purchased on-line auction sites for about $95-$105 and I've seen new ones for under $155.Please keep in mind that my diagnosis & solutions provided are directly dependent on the accuracy of your description of the problem. As with any "do it yourself" fixes, success is a "team effort", since I can't see or touch the camera, and relies on the customer's manual dexterity and ability to follow the instructions well.If you require additional information, please use the Reply to Expert Tab to contact me. Click the ratings only after our exchange is complete and you are satisfied. If you are satisfied that my answer is accurate or has solved your issue, please do not forget to rate my answer OK, Good or Excellent. Thank You
Russell A. and 3 other Camera and Video Specialists are ready to help you
Customer: replied 2 years ago.
I have followed your instructions but the problem still persists. In view of repair costs I may consider buying a new camera.
Expert:  Russell A. replied 2 years ago.
I would still contact Panasonic,using the info at the link below since this issue is unusual for a camera this new. They may give you some sort of discount.
http://www.panasonic.com/uk/support.html