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Russell A.
Russell A., Camera and Video Technician
Category: Camera and Video
Satisfied Customers: 6011
Experience:  30 years of experience as a TV station tech gives me a unique understanding of technical equipment issues.
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4 hour old (!) tz-55 camera got wet. now everything seems to

Customer Question

4 hour old (!) tz-55 camera got wet. now everything seems to work except the viewfinder/shutter. lcd screen works on playback only. flash works but camera does not actually take picture
Submitted: 1 year ago.
Category: Camera and Video
Expert:  Russell A. replied 1 year ago.
Hi, Please reset the camera settings using the instructions below. Go to "RESET" not "NO. RESET". Press Menu Select Setup (the Wrench) Arrow down to Reset (Not NO. Reset) Select Reset Settings Select OK or Yes Allow the process to complete If the problem is not cleared by the reset, then, unfortunately what you have described indicates that the water damaged the ccd (the light sensitive chip that produces the image) or the connection to it, the information at the link below does fully explain the problem. Click on or copy and paste the link into your browser http://www.imaging-resource.com/badccds.html Please keep in mind that my diagnosis & solutions provided are directly dependent on the accuracy of your description of the problem. As with any "do it yourself" fixes, success is a "team effort", since I can't see or touch the camera, and relies on the customer's manual dexterity and ability to follow the instructions well. If you require additional information, please use the Reply to Expert Tab to contact me. Click the ratings only after our exchange is complete and you are satisfied. If you are satisfied that my answer is accurate or has solved your issue, please do not forget to rate my answer OK, Good or Excellent. Thank You
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Customer: replied 1 year ago.

None of the above worked. Camera now works fine after 2 weeks. ' Leave to dry out for longer' would , I feel, have been the correct reply. 2 days was obviously not enough.

Thanks anyway

Expert:  Russell A. replied 1 year ago.
You are quite welcome. Drying time for wet electronics is pretty random. 2 days was reasonable for a unit that was not completely submerged for a few seconds. I am very happy that your camera is working now.

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