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Dan
Dan, Camera and Video Technician
Category: Camera and Video
Satisfied Customers: 1763
Experience:  25 Years CCTV, CATV, and SMATV setup and installation.
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I have an Alert Commander surveillance system with two cams.

Customer Question

I have an Alert Commander surveillance system with two cams. I just purchased two outdoor logictech Wilife cams and my system isn't detecting them. Is there a wy to get them to work?
Submitted: 1 year ago.
Category: Camera and Video
Expert:  Dan replied 1 year ago.

Hello and thank you for your question. I look forward to assisting you today. Did you connect the camera's directly to your system first or are you just trying the WiFi?

Expert:  Josie-Mod replied 1 year ago.
From Customer (posted by moderator):
I'm trying to ask a question and the answer I'm getting has been cut off and I don't understand the answer. Let me ask again and maybe you could just send an email with the answer in the email. I have an logictech Alert Commander system with two indoor
cams that are working fine. I bought two Logictech Wilife Outdoor camera add ons. The camera don't work with the Alert Commander program , so I downloaded the Wilife 2.5 software. The software program is not detecting the cameras.
Expert:  Dan replied 1 year ago.

Hello and thank you for your question. I look forward to assisting you today. Did you connect the camera's directly to your system first or are you just trying the WiFi?

Expert:  Dan replied 1 year ago.

Just checking in to see if you were able to read my response? Let me know if you are having problems please.

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