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Russell A.
Russell A., Camera and Video Technician
Category: Camera and Video
Satisfied Customers: 3618
Experience:  30 years of experience as a TV station tech gives me a unique understanding of technical equipment issues.
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I have a canon EOS 1200D i have done something so I cannot

Customer Question

i have a canon EOS 1200D i have done something so I cannot get the dispaly screen except in video setting. I need the display screen to get to menus etc but i have stupidly done something wrong and cant correct it can anyone help?vThe camera works fine if i us ethe viewfinder.
Submitted: 2 years ago.
Category: Camera and Video
Expert:  Rusty replied 2 years ago.
Hello, my name is Rusty. Are you able to get to the menus in video setting?
Customer: replied 2 years ago.
no Rusty
Expert:  Rusty replied 2 years ago.
Hmm, unfortunately that's how we are able to reset the camera's settings. Remove the battery for 15 minutes. Hold the shutter button for one minute during that time. Tell me if that brings it back to life.
Customer: replied 2 years ago.
ok will do thanks will get back to you
Expert:  Rusty replied 2 years ago.
I'll be here.
Customer: replied 2 years ago.
No change i`m afraid rusty
Expert:  Rusty replied 2 years ago.
I'm sorry, I don't know where to go from here. I'll opt out, don't rate my service or you may be charged twice.
Customer: replied 2 years ago.
ok thanks for trying
Expert:  Richard replied 2 years ago.
Hi there and welcome
This is not a setting you can cause for this, so it is an issue thats occurring on the camera.
Do you see anything at all on the screen when you first turn it on?