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Russell A.
Russell A., Camera and Video Technician
Category: Camera and Video
Satisfied Customers: 3618
Experience:  30 years of experience as a TV station tech gives me a unique understanding of technical equipment issues.
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I have a Canon MV600i Mini DV recorder/player which

Customer Question

Hello. I have a Canon MV600i Mini DV recorder/player which will not release the tape although it tells me to eject and I press the Eject catch.
Submitted: 1 year ago.
Category: Camera and Video
Customer: replied 1 year ago.
I have tried ejecting it in the upside down position recommended in the handbook and I have tried it in the upright position, the one I would use if filming. I have taken out the battery and the SC power lead in hope of 'resetting' the camera, but in every case, although the tape housing will push down from its mounting, the tape will not pop out.
Hope that helps.
Expert:  Rick replied 1 year ago.
Hi. My name is*****'m a camera repair technician with over 20years in the business and I'll be glad to help you with your question today. Most of the time, the problem is a faulty rotary mode switch locate on a gear inside the tape mechanism. This is going to require disassembling the camera to troubleshoot and repair by an experienced camera repairman. You may want to check locally for a camera repair shop in your area, or, ifyou need assistance finding a shop, please let me know and I'll locate one for you.
Customer: replied 1 year ago.
Thank you, ***** ***** have a local service and repair store who want to charge £125 for doing this so I had hoped that I could do this myself with a little assistance. Sadly, it seems not, but than you for your time.Regards,
Expert:  Rick replied 1 year ago.
You're welcome.Please provide a positive Rating so that I may be credited for my efforts. If I canbe of further assistance, please ask rather than leave a negative response. Thank YouRick
Customer: replied 1 year ago.
Hello Rick -I'm trying to give you a rating but the stars and submit button are greyed out. I'll log out and try again later.Regards, RF
Expert:  Rick replied 1 year ago.
I'll contact the support team about the problem. Thank you,Rick