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Richard
Richard, Camera and Video Technician
Category: Camera and Video
Satisfied Customers: 40227
Experience:  Electronics Engineer
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My Olympus sz-31mr camera has stopped working all together.

Resolved Question:

my Olympus sz-31mr camera has stopped working all together. it can't be turned on... i tried with a brand new battery but no change. then sent it off to Olympus repair servive they could fix it for £75.00 but that is half the purchasing price and the camera was only just over 2years old and not very often used...
Submitted: 25 days ago.
Category: Camera and Video
Expert:  Richard replied 24 days ago.

Hi there and welcome

Can you tell me please what you have already tried to do to resolve this yourself?

Please let me know

Thank you

Customer: replied 23 days ago.
aside from using a new battery which I inserted into the camera fully charged... nothing... it is not a battery problem that much is certain.
Expert:  Richard replied 23 days ago.

Can you remove the battery please then hold the shutter button down for 60 seconds then release.

Wait 5 minutes, put the battery back in and try to turn it on.

Tell me please if it now starts

Thank you

Customer: replied 23 days ago.
sorry, I am away from home this week and have not got the device with me. but I will try as you said... just not at this moment. thanks
Expert:  Richard replied 23 days ago.

ok thanks

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