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it should be possible to disable the start / stop function
however its not as simple a the dealer 'ticking' a box in the VCDS diagnostic tool
however if you can find a VW specialist or a more accommodating dealer then its possible to tweak some settings to ensure the start/ stop is turned off
if you look on this forum post it can be done
if you want me to locate a VW independent in your area then let me know with your location