How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Enes Your Own Question

Enes
Enes, Volvo Master Technician
Category: Volvo
Satisfied Customers: 5470
Experience:  15 yrs. experience as Volvo & ASE Certified Master Technician.
20168386
Type Your Volvo Question Here...
Enes is online now

Hi, a brief history : driving on Friday evening radiator light

Resolved Question:

Hi, a brief history : driving on Friday evening radiator light came on, engine overheated and ran rough. Stopped and saw rad lower hose clamp snapped and hose blew off. Recovery started car and drove up onto recovery lorry. Saturday I replaced the hose clamp and fluids. Started engine and it ran for a few seconds and then stopped (I didn't high rev it). Restart engine didn't fire and was sluggish to turnover. Tried again and the started tried to turnover but just stopped. Now lost all power to car. No dash lights when key is turned, no central locking, no hazards etc - totally dead... Sorry for the convoluted tale. Any ideas what may have caused this total power loss ? (Battery is about 1 year old and in good condition). I would at least expect dashboard lights to be there... Thanks, Mark.
Submitted: 2 years ago.
Category: Volvo
Expert:  Enes replied 2 years ago.

Enes : Hello and welcome to our web page here my name isXXXXX a Certified Volvo Car Expert Mechanic.I'm going to try today to answer your question.
Enes : if you overheat the headgasket blows fast and can make after it cools down no start
Enes : did you check compression and timing belt
Enes : car cranks sounds normal or cranks like is not building compression ?
Customer:

Hi Enes, the crank sounded normal and the engine ran ok for about 30 seconds then died... issue now is that there is no power at all so no dash lights come on when ignition is in position II, central locking does not work, no hazard lights etc.

Enes : It looks like have module failure
Enes : now the next step to test what module is bad requires advanced scanner
Enes : you can test modules communications with that
Customer:

Hi Enes... Found out what the problem was - coincidentally the earth lead had broken which caused the power failure. You were also correct in that the head gasket had blown due to the overheating so I think I have my answers now and I am getting the head gasket replaced.

Customer:

Thanks for your help, Mark.

Enes, Volvo Master Technician
Category: Volvo
Satisfied Customers: 5470
Experience: 15 yrs. experience as Volvo & ASE Certified Master Technician.
Enes and other Volvo Specialists are ready to help you

What Customers are Saying:

 
 
 
  • 9 dollars, 2 hours of my time, and I drove away. Your diagnosis was right on the mark. Thank you so much. Phil
< Previous | Next >
  • 9 dollars, 2 hours of my time, and I drove away. Your diagnosis was right on the mark. Thank you so much. Phil
  • Lurch. Thank you very much. I had real doubts about this website but your promptness of response, quick followup and to the point answer with picture was incredible. Charles
  • As a single woman, I really appreciate an excellent and affordable opinion.
    Thank you Geordie, I will not hesitate to contact justanswer in the future!
    Sue
  • Another great insight to what may be the problem. I will have my mechanic take a look at it tomorrow. Thanks again, Frank...you do indeed know your stuff. Jim
  • I would (and have) recommend your site to others I was quite satisfied with the quality of the information received, the professional with whom I interacted, and the quick response time. Thanks, and be sure that I'll be back whenever I need a question answered in a hurry. Stephanie P
  • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C.
  • This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!! Alex
 
 
 

Meet The Experts:

 
 
 
  • Robert

    Robert

    UK Qualified Car Technician

    Satisfied Customers:

    49
    Fully qualified 19+yrs exp/self employed technician in the UK
< Previous | Next >
  • http://ww2.justanswer.com/uploads/FO/fordtwo/2014-12-19_163422_arrepair.64x64.jpg Robert's Avatar

    Robert

    UK Qualified Car Technician

    Satisfied Customers:

    49
    Fully qualified 19+yrs exp/self employed technician in the UK
  • http://ww2.justanswer.com/uploads/IN/indytech/2013-8-8_102717_SantoDomingo146598x6402.64x64.jpg Greg's Avatar

    Greg

    Technician

    Satisfied Customers:

    1086
    Automotive diagnostic tech
  • http://ww2.justanswer.com/uploads/35/350matt/2012-6-7_182356_matsavatr.64x64.jpg Matt's Avatar

    Matt

    Mechanical Engineer

    Satisfied Customers:

    4577
    BEng hons Mech engineering, in auto industry 22 years
  • http://ww2.justanswer.com/uploads/TE/techmachine/0601821347169_717372168_8940977_39623330_o.64x64.jpg Ross's Avatar

    Ross

    Diagnostic and repair technician

    Satisfied Customers:

    467
    Licensed diagnostic and repair technician
  • http://ww2.justanswer.com/uploads/RO/RobMechanic/068.64x64.JPG Rob's Avatar

    Rob

    ASE Certified Technician

    Satisfied Customers:

    82
    30 years trade experience
  • http://ww2.justanswer.com/uploads/UK/ukiaibal/2012-11-9_205920_SAM0109.64x64.JPG uk_iaibal's Avatar

    uk_iaibal

    UK Car Mechanic

    Satisfied Customers:

    1
    Verified Car Mechanic.