How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Answers by Eric Your Own Question
Answers by Eric
Answers by Eric, Developer
Category: Android Devices
Satisfied Customers: 2880
Experience:  Award winning Android Developer&part of the CyanogenDev team
Type Your Android Devices Question Here...
Answers by Eric is online now

I have a Samsung mobile phone model GT-S3350. The phone is

Customer Question

I have a Samsung mobile phone model GT-S3350. The phone is locked and I need to enter a password XXXXX unlock it, however I do not know what this is and have now entered so many possible number combinations that I'm not sure that even if I enter the correct number sequence it will work. Is there any way around this?
Submitted: 4 years ago.
Category: Android Devices
Expert:  Nick H. replied 4 years ago.
Hello, and thanks for your question. My name is Nick and I will help you today.

I am sorry that your phone is locked and you forgot your password. If you cannot think of any password, we will have to Factory Reset your phone. This reset will erase all data on your phone except for SIM card data.

Would you like to proceed?