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Richard, Android Engineer
Category: Android Devices
Satisfied Customers: 43462
Experience:  Android Systems Specialist
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I cannot download books to my kindle

Customer Question

I cannot download books to my kindle
Submitted: 4 years ago.
Category: Android Devices
Expert:  Richard replied 4 years ago.
Thank you for your question, my name is Richard and I look forward to assisting you.

Please note, click on Reply to Expert to reply to me, a rating is only needed when we are finished.

what is the error message you get when you try to download your books?

Thank you
Customer: replied 4 years ago.

just says pending

Expert:  Richard replied 4 years ago.
Thank you Susan

I want you to do this first.

Hold the power button to off for 30 seconds, then release.

Turn on the Kindle and try to download your books.

Let me know the results please

Thank you