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A. Stevens
A. Stevens, Computer Engineer
Category: Android Devices
Satisfied Customers: 1557
Experience:  I've owned android devices and tablets for years and understand how the work.
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my android box reads video plug in error as soon as i turn

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my android box reads video plug in error as soon as i turn it on
A. Stevens :

Hi, I am A. Stevens here to help with your question!

A. Stevens :

I need to get a little more information from you about the issue so that I can give you the best answer.

A. Stevens :

Could you tell me what the make and model of your Android box is? Also could you tell me what you are connecting it to? A TV?

A. Stevens :

Please let me know when you return, so that we can continue working on this question. I will respond as soon as possible when I see your reply.


model no 1mx3 4.2 xbmc connected to tv

A. Stevens and other Android Devices Specialists are ready to help you
I see, and the error is coming from the media player, not the TV, is that correct? Or does the TV say something like "no input" or "no source"?
Customer: replied 3 years ago.

tv is fine media problem

Is this the exact model:

Customer: replied 3 years ago.

yes correct model

OK. You would want to try to manually reload the firmware on the device. You can do so with these steps:

Manual update (For Firmware 1.1.6 or below)
Place the Recovery.img, AML script, and files and put them on an SD card via a computer.
Place the SD card into your MX2
Boot into recovery menu using the tooth pick method
The system will apply the update and then reboot
You should now be on firmware 1.2!

How to place the device in to recovery menu using toothpick method:

Toothpick Method Instructions:
Unplug the power to the box.
Using a toothpick or something similar, insert it into the back of the A/V port until you hear a slight click sound. (This is the hidden button in the A/V port and you should be able to feel the button depress)
Holding the button down in the A/V port, you will plug the box back into the power.
You should now be in recovery

1.2 Firmware download:

Recovery image download:

AML Script download:
Here is a video tutorial in case you need some guidance: