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Richard, Android Engineer
Category: Android Devices
Satisfied Customers: 44596
Experience:  Android Systems Specialist
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My tablet (Tab3 10.1) will not turn on. I know it has char

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My tablet (Tab3 10.1) will not turn on. I know it has charge.
Thank you for your question, my name is ***** ***** I look forward to assisting you.
Please note, click on Reply to Expert to reply to me, a rating is only needed when we are finished.
This is usually an issue with the Firmware, so I would first like you to do this please.
Remove the charger from the Tab and hold the power button to off for 35 seconds.
Release, then connect the charger and wait 10 minutes and then try to turn on the Tab.
Let me know the results please
Thank you
Customer: replied 3 years ago.

Thank you for your help. It appeared that the battery was right down andonce fully charged, the tablet worked. Once again, thank you.

Your most welcome Colin, and good it is now running.
If you would like any additional information or assistance, please do not hesitate to let me know.
And if you can take a second to rate my service, that would be greatly appreciated.
Thank you
Richard and other Android Devices Specialists are ready to help you