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Hi my name is ***** ***** I will be the expert working with you today to help resolve your problem.
Try this first
Press and hold down the power button for 35 to 40 seconds it will reset the unit
wait for 2 to 3 mins
power it back on and then try to download the book.
in case you get the same error then you will have to power off the router and wait for 3 to 5 mins and turn it back on
wait for another 3 mins to let the wifi router reboot completes.
try and let me know how it goes.
I've done what you suggested, but still can't order the book I want, because i now can't access the querty board
have you tried to power cycle the wifi router?
Please power cycle the wifi router all you have to do is unplug the ac adapter connectd to the router and let it sit for 5 mins
replug and power on and wait for 3 mins to let the wifi router boot up and then yuu may try to connect and download teh books you want
16.43 My router has now woken up.
I6 .45 I now have to switch off to have supper. I will get back to you later
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