How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Viet - Android Tech Your Own Question
Viet - Android Tech
Viet - Android Tech, Android Devices Technican
Category: Android Devices
Satisfied Customers: 39936
Experience:  Troubleshoot all Android devices, such as tablets, smartphones, etc.
Type Your Android Devices Question Here...
Viet - Android Tech is online now

How do i erase all content on my samsung s3 mini GT 1819 O

Customer Question

How do i erase all content on my samsung s3 mini GT 1819 ON
Submitted: 3 years ago.
Category: Android Devices
Expert:  Viet - Android Tech replied 3 years ago.

Hello Anthony! Thank you for your question. I will be assisting you today.

I'm sorry about the issue. Can you please confirm that you'd like to clear everything on the phone? (i.e., the phone will reset to default factory brand new.)

Please reply at the box below. Thank you.

Customer: replied 3 years ago.

yes i getting new phone an have to give back old one so have clear everything . i have contacts an photos backed up . but cant clear files on my drive

Expert:  Viet - Android Tech replied 3 years ago.

Thank you. Please open Settings app icon, (then select Account), then select Backup and reset, then select Factory data reset, and confirm reset.

Edit: We've been communicating, but it looks like you are not there. When you are available, please click on the Reply to Expert tab below, and reply back to me, so we can continue. Thank you,