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Richard, Android Engineer
Category: Android Devices
Satisfied Customers: 44602
Experience:  Android Systems Specialist
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My nexus7 has suddenly crashed and I cant get the wifi running

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my nexus7 has suddenly crashed and I cant get the wifi running again I have put in the password ***** it makes no difference
I tried rebooting it , no change
My server is Sky after putting in the password ***** says saved but after a few seconds it goes back to connecting.
I cant get out of this cycle
Thank you for your question, my name is ***** ***** I look forward to assisting you.
Please note, click on Reply to Expert to reply to me, a rating is only needed when we are finished.
Can you go power off the Nexus so it is completly off.
Then remove the power to the wifi router.
Wait 5 minutes
Then power on the wifi router and wait 5 minutes.
Then try to connect the Nexus to wifi and see if it now connects.
Let me know the results please
Customer: replied 2 years ago.

google is updating automatically does this mean wifi is connected

yes, as it updates from the internet, else you would have gotten an error.
If no error then you are ok now.
If you have any problems, or would like any additional information or assistance, please do not hesitate to let me know.
And if you can take a second to rate my service by clicking one of the stars at the top of the screen and then submit, that would be greatly appreciated.
Thank you
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