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no 35 secs wait did not solve the problem
i am in a screen says warning a custom os can.......
if i want to download a custom os i need to press the volume up key, otherwise press volume down key to cancel
sorry you mean the volume down key to cancel?
i am just back to the same samsung logo loop
actually i am old and an idiot sorry. i didnt hold home button first time now i have done so and in a menu that says rebbot system now or apply update from sdcard etc etc
thats the third option which says"wipe data/factory reset". is that the one? if i do this will it wipe all my saved numbers etc etc?
Richard, this is my mobile phone corrupted firmwate isnt such a problem as it would be online etc or on ipad. would reboot system now not work as well?
ok. how do i scroll down to option three wipe data/factory reset and then choose it please?
ok i see whats required. i am not going to wipe it yet. i will go to samsung dealer beside me get them to download all data from my card. reinsert card and follow the steps above. how does that sound to you? they downloaded data from my mobile before on their system.
Richard I'm bit desperate not to loose some of my data. I have to try. Unfortunately I believe it is a memory issue and you are right. Many many thanks for excellent help. Warmest, J. I will selected excellent star. Thank You.