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Richard, Android Engineer
Category: Android Devices
Satisfied Customers: 44586
Experience:  Android Systems Specialist
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Iam 82years old and i got an acer e liqid e3 model 380 ive

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iam 82years old and i got an acer e liqid e3 model 380 ive tried to set it up and ive got it all round my neck with password ***** idont now how to get back to reset the phone so i might
beb able to start again
please help me
Thank you for your question, my name is ***** ***** I look forward to assisting you.
Please note, click on Reply to Expert to reply to me, a rating is only needed when we are finished.
To reset the phone so you can re do the setup again (so it is returned to being like a new phone) please do the following
Turn off your phone then press and hold the Power until you feel your smartphone vibrate or you see the Acer logo screen.
Press and hold the Volume up and Volume down buttons.
Use the Volume up button to select Clean boot: YES.
Press the camera button to confirm.
Once completed, it is returned to being a new phone and you can run the setup again.
If you have any problems, or would like any additional information or assistance, please do not hesitate to let me know.
Else if you can take a second to rate my service by clicking one of the stars at the top of the screen then submit, that would be greatly appreciated.
Thank you
Richard and 2 other Android Devices Specialists are ready to help you
Customer: replied 2 years ago.

ive asked you which are the volume buttons on my phone

but have not got a peply from you yet

Sorry Horace, no message came through for that, possibly it did not send.
The volume buttons are on the right side of the phone, under the Micro SD card slot.
You see them on the diagram page 5 of the manual here
Let me know if you have any difficulties please