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Ashik, Android Tech
Category: Android Devices
Satisfied Customers: 11990
Experience:  Personal Experience with many Android devices and versions
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My phone has frozen. I cant even use the power button

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my phone has frozen. I cant even use the power button
Hi and Welcome. My Name is ***** ***** I look forward to assisting you today with your question. Which model of phone is this ?
Customer: replied 2 years ago.
Samsung s5
Press and hold down the Power button and Volume down button for 5-10 seconds or up to 20 seconds and this will soft-reset it. Please let me know if that didn't work, so we can continue troubleshooting
Ashik and other Android Devices Specialists are ready to help you
Customer: replied 2 years ago.
Wow such a simple solution. sorted! Thank you ....
You're most welcome and I'm glad it worked for you. Best Regards,Ashik