Ask an Android Devices Question, Get an Answer ASAP!
Hi there and welcome
Can you tell me the make and model of the phone
The Car system you have
and what exactly do you mean with Phone Profile please?
ok, but what is the make and model of the phone?
ok, can you go to Settings, Applications or Applications Manager
Swipe to the list ALL and locate Bluetooth
Press it and press Clear Data
Once done, restart the phone and tell me if it connects correctly please
It is Clear Data, not Clear Date, clear Data on all items listed as bluetooth please.
Its not a standard phone so the firmware is a little different then most
Do you see Storage?
Use Clear Data please
restart the phone and tell me if it connects correctly please
yes, we need to reset the phone.
This will remove all data and return the phone to new, so backup any data you wish to keep first.
Then go to Settings, Backup and Reset and reset the phone.
Once done, set up the phone again like when you first received it and tell me if you can now connect please.
So you have reset both the car system and the phone?
Can you remove the power to the car system, disconnect the battery if needed, then wait 30 minutes, connect power and then try to connect please
ok, then install 12 on it if you upgraded from this
You would need to download another cm12.1 based Rom
ok, I also checked for a stock rom but I could not find one for this phone as its not too common, rather then risk it I would advise to wait for the next update.
which page is that?
ok, you will need to get there version 12 for your phone