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Richard, Android Engineer
Category: Android Devices
Satisfied Customers: 44744
Experience:  Android Systems Specialist
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I have backed up my s4 using smart switch successfully. now

Customer Question

i have backed up my s4 using smart switch successfully. now I want to load this onto my laptop, Especially the music. is Microsoft outlook the best way to do it
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Submitted: 1 year ago.
Category: Android Devices
Expert:  Richard replied 1 year ago.

Hi there and welcome

Outlook is only used for contact, calendar and email information.

To synch this content with outlook, please follow the instructions on my link below!/how-to/1

You will see the steps at the bottom of the screen.

To transfer music, download the app Google Play Music on your phone, then upload your music from your phone to your play account.

Then on your computer you go to

You can then access your music there.

Let me know please how you go.