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Answers by Eric
Answers by Eric, Developer
Category: Android Devices
Satisfied Customers: 2880
Experience:  Award winning Android Developer&part of the CyanogenDev team
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I have a new computer with Outlook 2016 installed. When I

Customer Question

I have a new computer with Outlook 2016 installed. When I try to sync my outlook data using Samsung Smart Switch with my Samsung Galaxy S7 I get the error message: Outlook is not installed. the outlook on my computer works fine.
Assistant: Just to clarify, what's the exact make and model of your machine?
Customer: Dell Precision 7520
Assistant: How long has this been going on? What troubleshooting have you tried?
Customer: I just got the computer and installed smart switch on it. It has never worked on this computer, but did work on my previous computer.
Assistant: Anything else you want the Android expert to know before I connect you?
Customer: I talked with Samsung technician and they could not resolve the problem
Submitted: 7 months ago.
Category: Android Devices
Expert:  Richard replied 7 months ago.

Hi there and welcome

Can you tell me please the version of windows you are using?

Please let me know