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Ho there and welcome
Can you give me the exact error message it gives you please?
Go to settings, applications manager, use the three dots in the top right to choose show system apps
Locate Google Services Framework
Press it and clear the data
Then restart and tell me if the phone then works please
yes, I read your notes, you did not do it for the Google Services Framework..
Did you see the instructions I just sent you?
yes, they will have done the instructions I gave you.
Is there anything else I can help you with?
It is under storage, ass with all apps there.
Let me know if you need anything else please
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