How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • Go back-and-forth until satisfied
    Rate the answer you receive.
Ask Answers by Eric Your Own Question
Answers by Eric
Answers by Eric, Developer
Category: Android Devices
Satisfied Customers: 2880
Experience:  Award winning Android Developer&part of the CyanogenDev team
57442719
Type Your Android Devices Question Here...
Answers by Eric is online now

I have lost all my apps from my home screen and none left

Customer Question

I have lost all my apps from my home screen and none left tho search for answers
Assistant: Which software or app can I help with?
Customer: Samsung Galaxy A3
Assistant: What have you tried so far with your software?
Customer: Nothing really as got very few apps left but still have phone, Google settings displayed have scrolled from bottom of screen and top without any luck finding them
Assistant: Anything else you want the Software Expert to know before I connect you?
Customer: I keep losing the screen connected to you and am waiting to find out why suddenly I have lost all my apps but for6 from my home page
Submitted: 1 month ago.
Category: Android Devices
Expert:  Nicola-mod replied 1 month ago.
Hello,
I've been working hard to find a Professional to assist you with your question, but sometimes finding the right Professional can take a little longer than expected.
I wonder whether you're ok with continuing to wait for an answer. If you are, please let me know and I will continue my search. If not, feel free to let me know and I will cancel this question for you.
Thank you!
Nicola
Expert:  Richard replied 1 month ago.

Hi there and welcome

Can you please hold the power button until you see a menu and choose power off

then power on the phone and tell me if the apps are returned

Thank you