Ask an Android Devices Question, Get an Answer ASAP!
Hi there and welcome to Just Answer, my name is ***** ***** I look forward to helping you.
I’m sorry to hear you're having trouble. I know that can be frustrating. Hopefully, we can get this resolved quickly.
Connect the phone to your computer, then go to Start, Computer.
Click on Computer in the new window and then look under drives and devices.
If the phone appears there, then you can copy your data from it to your computer and then to your other phone.
Let me know how you go please.
I am sorry to hear that.
How though did you go with the instructions I gave you?
I repeated these again below.
No offer was accepted here sorry, I have made the offer, please accept it and I can then connect.
This is the cost of the service sorrry.
Can you please click this link
And open the file that downloads.
I need you please to do the instructions I gave so I can connect.
I repeated them again below.
Please click this link
And open the file you download.