How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • Go back-and-forth until satisfied
    Rate the answer you receive.
Ask Cris Your Own Question
Cris
Cris, Computer Expert
Category: Android Devices
Satisfied Customers: 8075
Experience:  4yrs. experience with Android phone and tablets.
10156100
Type Your Android Devices Question Here...
Cris is online now

I have forgotten my password on my Samsung tablet so cannot

Customer Question

i have forgotten my password ***** my Samsung tablet so cannot access anything
JA: When did you last change the password ***** passcode to your device?
Customer: I have never changed it, as far as I know, from when I had the tablet new. .
JA: Is there a Gmail address linked to your device?
Customer: I have just cancelled my gmail account
JA: Anything else you want the Android Expert to know before I connect you?
Customer: no thank you
Submitted: 15 days ago.
Category: Android Devices
Customer: replied 15 days ago.
my screen is locked saying downloading do not turn off target and had been like this for thee quarters of an hour
Customer: replied 15 days ago.
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call.
Customer: replied 15 days ago.
Let me know if you need more information, or send me the service offer(s) so we can proceed.
Customer: replied 15 days ago.
I just need to know how to get back on my Samsung tablet
Expert:  Cris replied 15 days ago.

Hi, thanks for using JustAnswer.com I am Cris. Sorry to hear about your issue I will do my best to quickly assist you.

 

The passcode that gets you into your tablet is what you cannot figure out?