Ask an Android Devices Question, Get an Answer ASAP!
Hello, my name is*****'m happy to assist you today with your galaxy a 10, Lets get started!
Can we please try the following:
please download smartswitch from here:https://www.samsung.com/us/support/owners/app/smart-switch
this will transfer your settings from the old to the new phone.
Please let me know how this goes.