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Hi there and welcome to Just Answer, my name is ***** ***** I look forward to helping you.
I’m sorry to hear you're having trouble. I know that can be frustrating. Hopefully, we can get this resolved quickly.
Can you please hold the power button on the phone until you see a menu and choose power off.
Then power on the phone and tell me how it now functions.
The power button is on the side of the phone
Now try to get on instagram please.
Please then go to the Play Store, search for Foxtel and install it from there.
Let me know how you go please.
It is in the play store, you need to search there.
You see it here.
That is the address that you used for recovery, can you instead use the cell phone number and have it sent to that?
Ok, in this event you would then have to create a new account sorry.
Choose the option to sign up instead of sign in please.
I am not sure what you mean sorry.
On the sign in page,
You can also create it here
And sign in with it on the phone.
The one you wish to use.
Please accept the premium offer I made and I can then connect.
I cannot see anything with costs sorry, but it may be because you left it so long.
Please accept the offer and I can.
Please click this link
and open the file that downloads
It is Zoho
Check in your downloads folder please, it goes where all your downloads go
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Thank you and all the best.