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Hi there and welcome to Just Answer, my name is Richard and I look forward to helping you.
I’m sorry to hear you're having trouble. I know that can be frustrating. Hopefully, we can get this resolved quickly.
You need to put in the 6 digit number in order to pair it as this is the pairing code
Please do this and let me know how you go.
Please click this link
And open the file that downloads
yes, please do the steps on your phone
yes turn it on please and ty to connect
Now follow the steps here please
you are going on the Edge to Settings > Bluetooth > Pair Smartphone. correct?
ok, but you do not do it in bluetooth, you open the Garmin connect app, on your phone which you get from the play store and do it in there please.
You open the Garmin connect app and choose the option to connect please
This is the app you need to be using
You need to put the device into pairing mode please as per my previous instruction
Settings > Bluetooth > Pair Smartphone
Then you open the app please like in this film
You are welcome.