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Ask Viet - Android Tech Your Own Question
Viet - Android Tech
Viet - Android Tech, Android Devices Technican
Category: Android Devices
Satisfied Customers: 50733
Experience:  Troubleshoot all Android devices, such as tablets, smartphones, etc.
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My granddaughter has changed my pattern password and I'm now

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Hi there My granddaughter has changed my pattern password ***** I'm now locked out my samsung Tab A and unable to switch off the tab to reset without thr password. How do I reset my password?
JA: Just to clarify, what device or product are you trying to access?
Customer: Samsung tablet Tab A
JA: When did you last change the password ***** passcode to your device?
Customer: It may have been changed on Sunday when my granddaughter had ot to watch a movie
JA: Is there a Gmail address linked to your device?
Customer: Yes
JA: Anything else you want the Android Expert to know before I connect you?
Customer: Thats all. Just want to access my tablet but cant
Customer: replied 7 days ago.
Please could someone help me unlock my Samsung tablet

I'm sorry about your tablet issue. I'm glad to assist you today. What's the model of your Samsung Tab A tablet, such as SM-T290, or SM-T510, etc.?

Please reply at the box below, then click on the Send button below. Thank you,

Viet - Android Tech and other Android Devices Specialists are ready to help you
Customer: replied 7 days ago.
Customer: replied 7 days ago.
The model is SM-T515

Thank you. Do you also have a Windows or Mac computer?

Solution #1:

  1. Click on the website below:
  2. There, sign in your Samsung account, if you have one.
  3. Then unlock your Samsung tablet if it's there.

Solution #2:

  1. Click on the website below:
  2. There, sign in your google gmail email address.
  3. Then erase your Samsung tablet if it's there in order to re-set it up.

Solution #3:

  1. On your Samsung tablet, press and hold the Power key and power off.
    - (If it does not power off, then press and keep holding both the Volume Down key and Power key for about 9 seconds for it to power off / restart the tablet, then do the next step right away.)
  2. Press and hold both the Volume Up key and the Power key at the same time.
  3. Keep holding these two keys together until the Android logo or the recovery menu appears on the screen.
  4. Press the Volume down key several times to highlight the option wipe data / factory reset.
  5. Press Power button to select.
  6. Press the Volume down key to highlight option Yes....
  7. Press Power button to select.
  8. Once the reset process is finished, press the Power key to reboot system now.

Thank you for your patience.

If needed, please click on the website below, and watch the instruction video there:

- If needed, here is another instruction video:

Please let me know if there is still any issue. We can schedule a time. Thank you for your patience.