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Josh
Josh, Technician
Category: Android Devices
Satisfied Customers: 35378
Experience:  5 years as Network Admin, 10+ years of IT support
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I would like to reconnect my mobile number please the number

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I would like to reconnect my mobile number please the number is ************
JA: What's the brand/model of your phone?
Customer: Samsung galaxy ace gt5830
JA: What Operating System (OS) are you running on your Galaxy?
Customer: Orange pay as you go
JA: How long has this been going on with your Galaxy? What have you tried so far?
Customer: i have not used it for a long time and it is saying network not working
JA: Anything else you want the Smartphone Expert to know before I connect you?
Customer: to top up with credit also please

Customer: replied 4 months ago.
What is happening please are you still helping me

Hi! My name is ***** ***** I will be assisting you today. Please note that the steps below may not resolve the issue initially but I am happy to assist you further if necessary.

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Since this is an account related issue, you will need to speak with Orange Top Up directly so that they can help you activate it again.

To speak with Orange, please contact them here: https://topup.orange.com/request-customer-support/

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