Hello, my name is Glenda
May I ask who I have the pleasure of speaking to?
Is it possible to upload photos of the item, including any and all marks/signatures? There is NO FEE for adding photos
1. Text option: You can send photos one at a time via return text. If you are getting texts from me, that’s your number—just REPLY (do not set up a new text). One photo per text and please make sure that there is at least one word typed in the text too so I can confirm it came in.
2. App/website option: There should be a +ADD FILES feature next to our Send button. If not, then there is a paperclip above the reply box that you click to attach photos. Or there is a document icon with a blue UP arrow. The photos won’t upload unless you also have at least one word in the text box! You won’t see the attached photo along with the text before you post it, but you will see the paperclip or attach button turn green.
3. You can email them to***@******.*** and ask them to either attach to this thread (give them the link) or forward them to Glenda B. This method takes at least a few hours to be forwarded, so try 1-3 above first!
If that doesn’t work, please reach out to Customer Service for help at no additional charge:
https://www.justanswer.com/help/contact-us 1(###) ###-####/p>