How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Rob Your Own Question
Rob, Home Appliance Technician
Category: Appliance
Satisfied Customers: 420
Experience:  20 yrs. experience with a major worldwide manufacturer.
Type Your Appliance Question Here...
Rob is online now

siemens iq100 washing machine cycle stops mid cycle and does

not rinse or spin. How... Show More
not rinse or spin. How do I remove the filter at the bottom right of the machine --I have turned it 1/8 of a turn anticlockwise but it still wont come out--it seems to be stopped by a black plastic ring.
Submitted: 4 years ago.
Category: Appliance
Show Less
Ask Your Own Appliance Question
replied 4 years ago.


There's something in there jamming it.

It should unscrew 2 or 3 turns, then pull out.


If you've emptied the water (should be a draining tube beside the cap) then rapidly tighten and slacken the cap to get it to unscrew fully.

(It's a bit of work but it normally gets it to unscrew and saves dismantling the machine).

If you use pliers to tighten and slacken the cap, take care not to force it and break it.


If it still won't come out, let me know and I'll advise further.


Let me know how it goes