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Rob, Home Appliance Technician
Category: Appliance
Satisfied Customers: 420
Experience:  20 yrs. experience with a major worldwide manufacturer.
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can you answer a question on a singer sewing machine

Customer Question

can you answer a question on a singer sewing machine
Submitted: 4 years ago.
Category: Appliance
Expert:  Chas replied 4 years ago.

Hello from our service,

My name is Chas, I am so happy to help you today.
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What is the problem you are having exactly?




Customer: replied 4 years ago.

I have a singer sewing machine. I used it yesterday then it just stopped and broke the needle. I have looked at it today and the bobbing suttle is not moving therefore it will not thread the bobbin to let me stich. I have put oil on the cog but it is still not moving. is there anything else I can try?

Expert:  Chas replied 4 years ago.
The hook does not turn at all? when you turn the main shaft pulley?
Customer: replied 4 years ago.

when you turn it manual the needle goes up and down but the suttle is not moving

Expert:  Chas replied 4 years ago.
Okay, do you have the model number of the sewing machine?

Customer: replied 4 years ago.

Singer 378

Customer: replied 4 years ago.

Yes it is Singer 378

Customer: replied 4 years ago.

Yes again it is Singer 378

Customer: replied 4 years ago.

I have been waiting for some time can you help?

Expert:  Chas replied 4 years ago.
I am sorry I called away for a little while, when you tip the head back, there should be a clutch that is driven by a belt on the right hand side of the machine.. DO you see it?
Customer: replied 4 years ago.

I am not happy with the response please do not take any money from my account

Expert:  Chas replied 4 years ago.
Have a nice day