How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Daniel Your Own Question
Daniel, Home Appliance Technician
Category: Appliance
Satisfied Customers: 17265
Experience:  20+ yrs. experience in white goods repair. NVQ Level 2 electronics manufacturers training courses.
Type Your Appliance Question Here...
Daniel is online now

Morphy Richards Microwave AC925EYG. There is no heat on the

Customer Question

Morphy Richards Microwave AC925EYG. There is no heat on the 30 sec microwave setting. The table rotates, light comes on switches off after 30secs - food cold. Any ideas?
Submitted: 4 years ago.
Category: Appliance
Expert:  Daniel replied 4 years ago.



If a microwave runs but doesn't get hot then this can be a number of things what can cause this.

Either the magnetron, diode, transformer, high voltage capacitor or internal fuse.


But to check these you will need to remove the microwave and take the cover off. Now microwaves can hold a very high charge of up to 4500v even when unplugged. So before touching anything you need to discharge the high voltage capacitor first.


From there look on the circuit boards and see if theres a small fuse. If so test this and see what you find. If faulty then it will need to be replaced.


Im afraid other then that you need a good multimeter to be able to test diodes, capacitor. So microwaves are not the easyist thing to fix yourself unless you know how to test them sorry.


But a lot of the parts fitted are very expensive. You are looking at about £100+ for the magnetron, transformer as these parts are expensive.


If you need anymore info just get back to me.