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Michael, Customer Service
Category: Appliance
Satisfied Customers: 9568
Experience:  I have been an appliance repair tech for over 30 years and will help you solve your problems.
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I paused the wash mid cycle and unable to restart it. Beside

Customer Question

I paused the wash mid cycle and unable to restart it. Beside the time display there is a square shaped box with what looks like a light bulb in it! Any idea what this means
Submitted: 4 years ago.
Category: Appliance
Expert:  Michael replied 4 years ago.

Hi sorry to hear that.
Please try to unplug the machine for 5 full minutes and the retry.
Please let me know if this has any effect on the units display.
Also may I have the Full model #
Thank you
Tech Michael
Customer: replied 4 years ago.

Just tried this no change.

Model no.ZWF1238OW Type HP952443

Expert:  Michael replied 4 years ago.

Thank you Brenda.
What exactly happened, and where exactly is it stuck, does the timer change?
Thank you
Tech Michael