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SparePartspro, Home Appliance Technician
Category: Appliance
Satisfied Customers: 1243
Experience:  Mech / Electrical Tech, Appliance Service Tech, PAT Test Eng
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I have a new Siemans washer dryer and each time I try to use

Customer Question

I have a new Siemans washer dryer and each time I try to use it error E 14 comes on display and beeps and stops washing actioni
Submitted: 4 years ago.
Category: Appliance
Expert:  SparePartspro replied 4 years ago.

SparePartspro :

Thank You for using JustAnswer - My name is Tony and I am more than happy to help with your question today.

Your error code is normally associated with the dryer NTC.
This is the thermal limiter for the dryer heater.
To check this it would be handy to have multimeter at hand.
Let me know when you are ready to proceed.

JACUSTOMER-oya0hash- :

Unfortunately I do not have a multimeter to hand. Can I reset the machine to eliminate the error?

SparePartspro :

No reset, you need to identify the fault.
This will be the NTC that has gone open circuit or failing that the heater element has failed.
You try a little test like this.

With the power off, disconnect the terminal wires from the dryer element.
Insulate the ends of the wires.
Power on and try to run a short programme.
Tell me what you find.

SparePartspro :

How did you get on, do you need any help.

SparePartspro :

Are you having problems using the chat window?

SparePartspro :

Did you manage to sort out the problem you were having with your washer dryer.
If you need more help just let me know.