How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask WGBGE Your Own Question
WGBGE, Home Appliance Technician
Category: Appliance
Satisfied Customers: 17
Experience:  White Goods Engineer
Type Your Appliance Question Here...
WGBGE is online now

My trusty washing machine has just stopped working in the middle

Customer Question

My trusty washing machine has just stopped working in the middle of a cycle and the door is firmly closed and refuses to open for me to get the washing out. Is there any way I can over ride the safety switch which is working so efficiently please? There is still power to the machine.
Submitted: 4 years ago.
Category: Appliance
Expert:  WGBGE replied 4 years ago.


The fact that the door will not open usually indicates that there is still water in the WM (ie cannot drain) Check the filter for any blockages - Its usually located at the front of the WM but remember if there is water in the WM it will empty via the filter so have a drain tray / bowl handy ........ regards