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Ask Rob Your Own Question
Rob, Home Appliance Technician
Category: Appliance
Satisfied Customers: 420
Experience:  20 yrs. experience with a major worldwide manufacturer.
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WMB71642S washing was still wet when I came home so put it

Customer Question

WMB71642S washing was still wet when I came home so put it on a short wash realised the time seemed to be stuck and now I cant get the pause button to change - have taken washing out - water still in drum - have switched it off and back on but light still flashing and cannot get anything to change
Submitted: 4 years ago.
Category: Appliance
Expert:  Daniel replied 4 years ago.



Sorry for the delay in getting to your question do you still need help on this?



Customer: replied 4 years ago.

Hi! Sorry not replied - internet problems! have managed to sort things out - as an OAP this wasn't easy but managed to drain the machine and clean out the filter - now working fine so no do not need your help - am I still going to have pay the £22?

Expert:  Daniel replied 4 years ago.



No worries that's fine.

As to your money you need to speak to customer services to get a refund of your money.