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Richard Hill
Richard Hill, Customer Service
Category: Appliance
Satisfied Customers: 706
Experience:  A good general knowledge of electronics, computers and telephony. I can usually get most things fixed.
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My 2008 DTR-HV250 has been connected to a new SONY TV set.

Customer Question

My 2008 DTR-HV250 has been connected to a new SONY TV set. It shows a red light which changes to green when I use the remote control. The screen shows Channel but nothing further responds to the remote. can yoy please help? 

Submitted: 4 years ago.
Category: Appliance
Expert:  Richard Hill replied 4 years ago.
Hi Gordon,

Can I clarify a few points please:

1. Was this working with you previous TV and has not worked since connecting to the new Sony?

2. How was it connected to the old TV and now the new TV? (SCART? HDMI?)

3. Which Sony Model is it?

4. Has the Sony been tuned and can you watch channnels on that?

5. Have you selected the appropriate input on the DTR-H250 (Input button) and on the TV?

Best Regards,