How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Techdesk Your Own Question
Techdesk, Service Engineer
Category: Appliance
Satisfied Customers: 16409
Experience:  Whitegoods engineer working for a multibranded national company in the UK
Type Your Appliance Question Here...
Techdesk is online now

Hello We have a philco rwm1012/b washing machine, its about

Customer Question


We have a philco rwm1012/b washing machine, its about 15 years old, and is used most days, so it's been very reliable. However just recently washing has been coming out still dripping after the spin dry cycle. Will we need to replace carbon brushes ? Thanks
Submitted: 4 years ago.
Category: Appliance
Expert:  Techdesk replied 4 years ago.


When you put the machine on spin only, does the drum spin?

Is the machine pumping the water out quickly enough?

If the pump is failing it won't get rid of the water quickly enough so won't spin.


Your machine should be fitted with an induction motor so won't have carbon brushes.


If it's spinning slowly, you likely have a failing motor or motor control.

If it's not turning but sitting humming, you can add a faulty capacitor to the list of possible causes.


I'm afraid you'll find most of the spares are now obsolete, however, you can get an alternative capacitor, the motor control board is available but the motor isn't.


Check how quickly it pumps out first, then, check how the motor behaves.

If it's turning slowly on everything, you're looking at the motor or motor control.

No turning and humming from the motor, it's most likely the capacitor.


Let me know what you find.


Hope this helps