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Michael, Customer Service
Category: Appliance
Satisfied Customers: 9568
Experience:  I have been an appliance repair tech for over 30 years and will help you solve your problems.
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we purchased our freezer around six months back, but always

Customer Question

we purchased our freezer around six months back, but always had this problems of ice forming too mich around the freezer that all the boxes get stcuk and are impossible to remove unless and until u switch the freezer off.We even tried keeping it at min temp
Submitted: 4 years ago.
Category: Appliance
Expert:  Michael replied 4 years ago.


Hi well its a good thing the unit is new as there is a problem with the defrost circuits.

That would require testing of the various components to determine which part isn't working.

But since it is so new, I would simply call the store of purchase and tell them you would like a replacement or repair.

Personally myself, I would want a new unit not a repair as I paid for a new freezer;-)

See how that goes over, it is still under the manufacturers warrant and you may need to call Indesit.

I have included their # XXXXX your convenience. Please don't forget to rate my service before you close this page, and have a great day!

Tech Michael

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