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Rob, Home Appliance Technician
Category: Appliance
Satisfied Customers: 420
Experience:  20 yrs. experience with a major worldwide manufacturer.
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I have a l g direct drive machine and I think the spin cycle

Customer Question

I have a l g direct drive machine and I think the spin cycle is now off balance. The red light has come on, and even though the machine has drained water away, the spin cycle is trying to spin but cannot. I did have this problem 2 years ago with a heavy load, but cannot remember what the support supervisor told me to do. I have turned the controls to off. Would be grateful for help. Thank yiu
Submitted: 4 years ago.
Category: Appliance
Expert:  Techdesk replied 4 years ago.
What laundry do you have in?
If it's one item or a heavy item, it won't spin.
Take the laundry out, reload it, distributing it around the drum.
Now try spin again.

does it spin?
Customer: replied 4 years ago.
No tried all that